Frequently Asked Questions

Everything you need to know about your EnChroma shopping experience.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination but generally range from 7-14 business days.

What is your return and exchange policy?

We offer a 30-day hassle-free return policy. If you are not satisfied with your purchase, you can return or exchange items in their original condition with all tags attached.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How do I know which size will fit me best?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.

Are your materials sustainably sourced?

Quality and ethics are our priorities. We partner with certified manufacturers to ensure our fabrics are high-quality, durable, and sourced through fair-trade practices.

Can I track my order after it has been shipped?

Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.